The Patient Experience Audit
Your 3-Month Digital Improvement Blueprint
Fixed Fee | 100% Done-for-You
Full-site usability and accessibility audit
Every user-blind, elderly, or in pain-can navigate
Competitive analysis (3 peers)
Learn what calms, avoid what confuses
Figma wireframes + prototypes
Dev-ready clarity, no misinterpretation
3-Month friction-free roadmap
Prioritized by patient trust and ease
A 3-month blueprint to eliminate friction, ensure 508 compliance, and restore patient trust.
$14,500.00
Backed by real outcomes
+127%
more families received critical updates
100%
success helping users find clinical trials
34%
faster access to life-saving information
*Results reflect prior public-sector work. Full case studies available upon request.
Leaders Who’ve Seen the Difference
He’s one of the most well-rounded and impactful UX leaders I’ve come across. What really sets him apart is how naturally he connects the dots between design, development, and leadership.
Paulina Puig
Digital Services Leader
I was always impressed with his abilities to collaborate. He would nimbly create options based on client feedback in real time, allowing us to iterate and improve quickly.
Kate Masterton
Digital Communications Manager
Donnie’s work on key federal government websites was not only sleek and intuitive but made a meaningful impact by helping people access critical health services.
James Thompson
Associate Director, Data Analytics
Can I give your team a standing ovation over the phone for the website launch? We are so pleased with the site, how fast it is, the design… The site is beautiful and everyone is super excited.
Federal Health Program Director
Ready to Put Patients First?
1
30-minute mission-alignment session (no cost)
2
We’ll uncover your biggest patient friction
3
If we’re aligned, secure your audit with a $2,900 deposit
We are booked for 2025 but you can reserve your spot now and we will contact you when we are available.
What is a Website Strategy Audit?
It is a fixed-price, high-impact review of your website done by a senior expert. Instead of guessing, you get a clear, prioritized list of changes that will improve lead quality, reduce wasted staff time, and increase client conversions.
I don’t know what “UX” is. Can you still help me?
Absolutely. We focus on results, not jargon. You don’t need to know UX terms; you just need a better performing website. We translate complex strategy into simple, actionable steps that focus on saving you time and winning you clients.
What results can I expect after an Audit?
You will receive a clear roadmap and prioritized action list focused on measurable growth. Clients use this to get immediate fixes, guide their in-house or outsourced development team, and launch future growth efforts with certainty.
How long does the audit process take?
Depending on the tier you choose, the audit takes between 3 to 15 business days to deliver the final report and consultation, starting from when we receive your intake materials.
Does this Audit include implementation (making the actual changes)?
No, the Audit provides the strategy and blueprints for improvement. It tells you exactly what to change. You can then use the Audit’s detailed report with your current web developer, or you can hire J&F Digital Studio for an Ongoing Partnership to handle the implementation.